Frequently asked questions
Where are Wagwear products manufactured?
The products are manufactured in China and the USA. The products are clearly labeled.
What material are Wagwear shoes made of?
The shoes are made of natural rubber Latex. Therefore, they are very flexible and pliable and have good grip.
Please note that if you as the owner are allergic to latex, you may react to this product.
How fast is your delivery time?
We usually ship your order the same day or the weekday after your order, but the speed depends a lot on the type of transport you have chosen. To be able to choose what suits you best, you can see different options in the checkout.
What payment options do you offer?
This depends a bit on which part of Europe you are from, but we aim to have the payment methods that are most common per country. If you are missing something, please let us know!
Klarna, PayPal, ShopPay etc. are standard.
Can I cancel my purchase?
We follow each country's applicable consumer purchase legislation and offer a right of withdrawal in relation to it.
You can find more information in our Returns and Refunds policy here.
Who are Wagwear?
Wagwear is the manufacturer of Wagwellis dog shoes.
It is a company founded in 2018 in NY, USA by a woman who worked with fashion design for people.
Wagwear has many satisfied customers in the US and other parts of the world and has a wide product portfolio. Everything from rain jackets to leashes is available.
If you want to read more about Wagwear, you can do so here .
Wiener and Friends is now a retailer for the EU and we have chosen to start bringing their shoes for sale, more to come.
My dog's paws are different sizes! What do I do?
Contact us and we can surely offer a solution. :)
Can I buy individual shoes?
Yes, if we have any in stock. Get in touch and we'll create a solution for you and your friend!
My dog chewed a shoe - what should I do?
Get in touch! :)
We know what puppies are like. Get in touch and we'll see if we can offer you a single shoe.
How do I get my dog to want to wear the shoes?
There are lots of tips here! Some start inside at mealtime, others let the treats rain down while you get dressed and let the dog take its first steps.
We have also heard of owners who leave breakfast/lunch/dinner out in the grass or forest, put on their shoes and let the dog eat with them on.
Share what worked for your dog and we'll include that tip too!
Is your furry friend missing something?
Feel free to share tips on products you think your bestie or other friends would like!
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